[MM4M365 Newsletter] September 2025
Hello again from the Maturity Model for Microsoft 365 TeamRevisiting Communications Coming up on October 21stWe know it's been a while since our last newsletter, but we're back and excited to reconnect with all of you! During our break, we've continued hosting our monthly Practitioner Calls, and they keep getting better. Remember, these sessions are open to everyone—you don't need to be an expert to join. Just bring your curiosity and enthusiasm for learning together. A moment to acknowledge our friend Simon Doy: We want to send our ❤️and best wishes to Simon, who had some health challenges before our September session. The good news is he's recovering well and looking remarkably good given what he's been through. It was a real scare for all of us, and it serves as an important reminder to put our health and families first—before all the other things we think are important but really aren't. Take care of yourselves out there, everyone. Simon will be back when the time is right for him. Thanks for sticking with this growing community. And as always, if these updates aren't your thing, feel free to unsubscribe—no hard feelings. But we hope you'll stay and keep exploring digital maturity with us. If you think a colleague, other community member, or friend might be interested in the Maturity Model, please feel free to forward this newsletter to them. They can sign up to get the newsletter, too. Next Session: Revisiting the Communications CompetencyOctober 21st brings us a special guest return! Tara Saylor will be joining us to revisit the Communications competency—one she originally presented back in 2020-2021 during the early days of the maturity model. Four to five years later, the communications landscape has transformed dramatically. Think about it: we've gone from basic Teams adoption to Copilot integration, from simple SharePoint announcements to AI-powered content creation, from basic video calls to immersive meeting experiences. Tara will guide us through what's changed in communications thinking and practice and help us understand how mature organizations are approaching internal communications in the Copilot era. 🎥 Turn your camera on—we’re doing another Together Mode snapshot! 📅 Register now and join the discussion! Recap of our last session: Business Process & Search Competency UpdateFirst session back from summer break! Simon Hudson took us through one of the most substantial updates we've seen, with 30 changed or new characteristics across Business Process and another 30 for Search. As Simon put it, "Microsoft screwed up my license. I was without Copilot for 5 months, which was surprisingly awful." When his license came back, he dove deep into understanding how Copilot transforms these competencies. Why This Update Happened: The summer break gave Simon time to properly explore Copilot's impact on business processes and search. The result? Major rewrites of both competencies to reflect how AI changes everything from process automation to knowledge discovery. Business Process: Key Changes
Search: The Big Conceptual Shifts
Real-World Insights from the Session: Avashek, from an 84-year-old manufacturing company, shared their panic moment: "We realized we had 30-40 years of digitized documentation, and Copilot was surfacing help desk numbers from 1990!" Their solution: systematic content lifecycle management with 6-month review reminders. Diego discovered a concerning issue with AI-generated image tags in Brand Center—healthcare images being tagged as "sexy" and "attractive," which then surfaced when users asked Copilot to "insert a sexy image" in presentations. A stark reminder that AI isn't the answer to everything and human review remains critical. Simon's Key Insight: "Nobody wakes up wanting to search for things. They don't even want to find things. They want to know things. AI gives us the ability to leverage search to help people know things quickly." Missed it? Don’t worry—we’ve got the recording and slides ready for you below.
MM4M365 Articles & ResourcesLooking for practical guidance? Explore MM4M365 content, including: 🔗 Find it all on Microsoft Learn: https://aka.ms/m365-community-docs Upcoming SessionsWe meet every third Thursday of the month (except for summer and winter holidays). Add the full schedule to your calendar:
Let’s stay connected! We have a new-ish LinkedIn Group! Help us kickstart discussions and engage!
Built by People Just Like You!We are part of the larger Community Microsoft 365 & Power Platform Community —be sure to explore other community offerings, including: We hope to see you at our next session! 🚀 – The MM4M365 Team Sharing Is Caring |
Maturity Model for Microsoft 365
Hello again from the Maturity Model for Microsoft 365 Team 🚀 Practical Scenario: Copilot Adoption Level 300 Coming up on November 19th Thanks for sticking with this growing community. And as always, if these updates aren't your thing, feel free to unsubscribe—no hard feelings. But we hope you'll stay and keep exploring digital maturity with us. If you think a colleague, other community member, or friend might be interested in the Maturity Model, please feel free to forward this newsletter to...
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Hello again from the Maturity Model for Microsoft 365 Team! The Maturity Model for Microsoft 365 continues to evolve—and so does our community. Since our first newsletter, we’ve reached even more people and had some great conversations during our Practitioner Calls. It’s open for everyone, you really don’t need to be an expert to join—everyone’s welcome, no prior experience necessary. Since the last newsletter, we’ve welcomed new folks and had some great chats during our Practitioner Calls....